Frequently Asked Questions
In fact you will have full control of your practice. We will provide you with a direct log in to your account giving you 24/7direct access to all billing information. This transparency allows you to monitor the work that we are doing.
Our staff is capable of handling large and small practice. No matter the size of the practice we will provide you with accuracy and personal attention. We are staff with bilingual billers/collections such as English/Spanish/ Tagalog
We are flexible according to the practice needs:
A. Courier service. No charge to the client
B. Scan and submit through our secure website
C. Fax the documents to us
The claims are summited with 24 hours, we bill (2x) a day
We send out bi-monthly or monthly statements, with our contact information if they have questions or concerns about the bill and we also provide paybill via website
All the payments (Insurance, patient payments) are sent to the doctors mailing address and with most Insurance companies we set up Electronic Funds Transfer, payments are deposited directly in to the doctors bank account.
SCPS will get paid when your practice gets paid. We are paid based on a percentage of your monthly collections that have been made by SCPS. We bill our clients (2x) a month via ACH.